APPLICATION FOR
FRONT OF THE HOUSE REPRESENTATIVE
FOTH Customer Service Representative
Honey & Butter is looking for a committed & dedicated customer service representative who seeks a long-term, stable position, and growth with the Company.
MINIMUM EXPECTATIONS:
Initiates conversations with customers
Knowledgeable of Honey & Butter products & their ingredients
Engages the customer's interests in the product and the brand
Assists the customer’s in selecting macaron flavors and answers all questions relating to food allergies or dietary restrictions.
Follows all Health Department Codes and regulations
Ensures that all products are in stock & ready to begin the workday
Maintains a clean & sanitary work environment
Assists with kitchen preparation tasks such as: grinding dry ingredients for macarons, prepping piping bags, portioning egg whites, securing macarons when they are set, assisting with dishes & more.
Possesses a good working pace & sense of urgency
Thrives in a fast-paced & busy work environment
QUALIFICATIONS:
Able to work 8-hr shifts (either opening or closing), weekends, & holidays as needed.
Fully available to work a 40-hr week.
Able to stand & walk for long periods.
COMPENSATION & BENEFITS:
The starting pay is $20/hr + tips. A formal evaluation will be conducted after completing a 3-month work period with Honey & Butter. Outstanding efforts will be rewarded accordingly.
Medical, dental, & vision insurance (wait time & minimum hours apply)
Discounts on the purchase of macarons
PTO upon qualification (minimum hours applied)
401k plan upon qualification (wait time & minimum hours apply)
COVID-19 CONSIDERATIONS:
Wearing a face covering is required while working
We obey all the Health Department regulations, including, but not limited to:
Wearing face coverings at all time
Wearing disposable gloves when handling food
Washing hands
Sanitizing high-contact surfaces
Social distancing
CERTIFICATION:
Food Handler Certification